1xbet mobile FAQ — All your questions, Find answers here

No. Under 1xbet mobile's rules, each individual is allowed only one account be allowed. Creating multiple accounts using the same device, mobile number, or payment method is strictly prohibited. Violations may result in all accounts being permanently closed.

To register on 1xbet mobile Minimum Age: 18 Mandatory. You must provide your date of birth during registration, and it will be verified through KYC at the time of withdrawal. We strictly reject registrations from anyone under 18 years of age.

For KYC verification, you typically need National ID Card (NID) A clear photo of your passport and a selfie are required. For large withdrawal amounts, a bank account or mobile banking statement may also be requested. Completing KYC raises your withdrawal limit and speeds up processing.

On the login page Click the "Forgot Password?" button. A one-time password (OTP) will be sent to your registered mobile number OTP An OTP will be sent to you. Use it to set a new password — the entire process takes under 2 minutes.

Email us at support@1xbetmobile.ws or reach out via live chat. We will within 48 hours close your account. Please withdraw your balance before doing so. You may also opt for self-exclusion for responsible betting — Find out here।

Log in and go to "Account Settings" to update your email address or mobile number via OTP verification. To change your name or date of birth, Contact Support and provide KYC proof.

Too many incorrect password attempts will temporarily lock your account. Typically 24 Hours opens automatically. For a faster resolution, contact us at support@1xbetmobile.ws.

For KYC-verified accounts, bKash and Nagad withdrawals typically 30 seconds to 5 minutes. Bank transfers may take up to 24 hours. First-time withdrawals without KYC verification may take longer.

Currently we bKash, Nagad, Rocket, bank transfer, credit/debit card, and cryptocurrency (Bitcoin, USDT). New payment methods are added regularly.

Common reasons: Incomplete KYC verification, unmet bonus wagering requirements, incorrect account details, or an ongoing system verification process. Contact support@1xbetmobile.ws to find out more.

First, 15 Minutes Please wait — minor delays are normal in some cases. If the issue continues, email support@1xbetmobile.ws with your transaction reference number and we will investigate and resolve it.

For KYC-verified standard accounts, the maximum daily withdrawal is ৳2,00,000 can be withdrawn. VIP accounts enjoy even higher limits. For more details, High Roller View page.

1xbet mobile does not charge any additional deposit fees. However, your mobile banking provider (bKash, Nagad) may apply their own transaction fees — this is outside 1xbet mobile's control.

Yes, 1xbet mobile Bitcoin (BTC), USDT (TRC20/ERC20) and other major cryptocurrencies are supported. Crypto deposits are generally credited within 10–30 minutes after blockchain confirmation.

Wagering means you must place a specified amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to bet a total of ৳5,000 in bets must be completed. Specific terms on the Bonuses page available.

Free bets are typically offered during special matches or promotions. Cashback is usually weekly — you get back a portion of your losing bets. To view current offers, on the Promotions page Go.

Typically, the welcome bonus is valid from the date it is received for 30 days. Free bets may be valid for up to 7 days. If wagering requirements are not met within this period, the bonus will be forfeited.

On the registration form There is a "Promo Code" field — enter your code there. If you're already registered, you can apply a promo code under the "Promo Code" option at the time of deposit. Leave the field blank if you don't have a promo code.

Yes! With 1xbet mobile's referral program, you earn a bonus whenever a friend registers using your referral link and makes their first deposit. Learn more On the Promotions page See.

No, bonuses cannot be withdrawn directly. You must first meet the wagering requirements. Once fulfilled, any winnings earned from the bonus become withdrawable. However, your own deposited funds are eligible for withdrawal at any time.

With live betting, you can place bets in real time while a match is in progress. Odds change from moment to moment. on the Bets page Browse the list of ongoing matches and place bets on your preferred markets. Quick decisions matter — if you miss the odds, place your bet at the updated odds.

If a match is cancelled or postponed, Bet refund will apply. However, in some cases a bet may remain valid if the match is rescheduled within a specific timeframe. For the exact rules, on the Terms & Conditions page available.

Yes! Accumulator or parlay bets let you combine multiple match outcomes into a single bet. Get all selections right and you can win big — but a single wrong pick loses the entire bet.

Cash out lets you secure a portion of your winnings before the match ends. For example, if you bet ৳1,000, you could cash out ৳700 mid-match. Use the "Cash Out" option in your bet slip when it becomes available.

cricket, football, tennis, basketball, hockey, volleyball, e-sports, and more across 30+ sports you can bet on it. Cricket is the most popular sport among Bangladeshi bettors. on the Sports page View all options.

1xbet mobile uses decimal odds. For example: odds of 2.0 mean a ৳100 bet returns ৳200 if you win (৳100 stake + ৳100 profit). Odds of 1.50 mean a ৳100 bet returns ৳150 if you win. Learn more on the match odds page See.

instantly Change Password and notify us at support@1xbetmobile.ws. We will temporarily lock the account and investigate. Keeping 2FA active helps prevent this type of issue.

Log in and enable 2FA from "Account Settings → Security". Each time you log in, you'll need to enter your password along with a one-time code sent to your mobile OTP Code will be required. This significantly increases the security of your account.

1xbet mobile will never contact you by phone or SMS to Will never ask for your password or OTP. Only trust the domain 1xbetmobile.ws. If you receive any suspicious links, emails, or calls, report them directly to support@1xbetmobile.ws.

No. Your personal information is used solely for payment processing and legal compliance purposes. It is never sold to marketers or third parties. Privacy Policy Read more.

Yes, absolutely. The 1xbet mobile site is fully mobile-responsive. Any browser — Chrome, Firefox, or Safari — gives you full access to all features, even without the app.

When a new update is available, you'll see a notification when you launch the app. Tap "Update" and install the new APK. While older versions may still work, the latest version delivers the best performance.

Go to your Android Settings and enable "Unknown Sources" or "Install Unknown Apps," then try installing the APK again. If the issue persists, contact support — alternatively, you can access all features directly through your mobile browser.

Yes! In Live Casino, Real Human Dealers deals cards via real-time video stream. You can chat directly with the dealer, giving you the feel of a real casino from the comfort of your home.

On all casino games Certified RNG (Random Number Generator) is used — results are completely random and cannot be manipulated by anyone. Independent international auditors conduct regular reviews.

Free spins can be earned in several ways — through the welcome bonus, weekly promotions, or special tournaments. Earned free spins must be used on specific slot games. For current offers, On the Promotions page See.

Yes, 1xbet mobile support 24 hours a day, 7 days a week available. Live chat responses typically take 1–3 minutes. Emails are answered within 12 hours.

Start by emailing full details to support@1xbetmobile.ws — include screenshots and the date of the issue. We will within 48 hours We will investigate and get back to you. If the issue remains unresolved, it will be escalated to our management team.

Yes! Our support team includes Bengali-speaking representatives. Via live chat or email, Write in Bengali — we'll respond in Bengali. Bangladeshi users are our priority.